LIVE ARRIVAL GUARANTEE
We offer a live arrival guarantee with tracking number provided. In the rare, unfortunate event your fish do not arrive live, please submit two photos within 1 hour of first delivery attempt and we will provide a full refund excluding shipping costs. We are not responsible for carrier delays or missed deliveries.
Flat rate shipping rate of $20, includes heat pack for cold weather shipping. Free shipping with purchase of $100+.
HOW LONG WILL IT TAKE TO GET MY ORDER?
We ship on Mondays and Tuesdays via Priority Mail. Please contact us if you have specific concerns or desire a delayed shipping.
DO YOU SHIP INTERNATIONALLY?
At this time, we only ship within the continental USA.
WHAT ARE THE PAYMENT OPTIONS?
PayPal is our preferred method of payment.